Returns Policy

**Returns Policy**


At The Kit Man EU, we strive to ensure your complete satisfaction with every purchase. However, if you encounter any issues with your order, please review our returns policy below:


**Damaged Products:**

If your product arrives damaged, please contact us immediately to arrange for a return or exchange. We will gladly replace the damaged item at no extra cost to you.


**Customized Products:**

Please note that we cannot accept returns on products that have been customized. This includes items that have been personalized or altered to your specifications.


**How to Initiate a Return:**

To initiate a return, please contact our customer service team within 30 days of receiving your order. We will provide you with instructions on how to return the item(s) and process your refund or exchange.


**Return Eligibility:**

To be eligible for a return, the item(s) must be unused and in the same condition as when you received them. Any original packaging and tags must also be intact.


**Refund Process:**

Once we receive your returned item(s), our team will inspect them and process your refund within 3-5 days. Please note that shipping costs are non-refundable, and you will be responsible for return shipping fees unless the return is due to a damaged product.


**Contact Us:**

If you have any questions or concerns about our returns policy, please don't hesitate to contact us at